We send thousands of parcels worldwide, each one personalised to suit your needs and we offer a wide selection of services and rates. Our quoted delivery timescales are aimed from the day of dispatch and may be subject to customs delays.
Here is an overview of the services we offer here at Grocery Store. We have no minimum or maximum order amount.
Parcel Force International
This is the service we recommend and is cheaper than over-the-counter prices at the Post Office. This air service aims to deliver within 2 to 10 working days after dispatch depending on location. All parcels must be signed for and a tracking number will be e-mailed to you. The cost depends on the total weight and destination of the goods. Postage rates become more economical the more you order.
BPost Landmark Service
Is an Economy service and is offered Worldwide. The service offers tracking and your parcel will need to be signed for on delivery. Being an economy service, delivery times are slower than the other services we offer and the tracking is not always up to date. The cost depends on the size and weight of the parcel and the price can be very economical for some Countries.
Is an air service. This service aims to deliver your parcel within 1 to 6 working days from dispatch, with many countries offering a next day service. All parcels must be signed for and a tracking number will be e-mailed to you. The cost depends on the total weight of your goods and destination country. Unfortunately, we are unable to offer this service to PO Boxes. European Road is a road service by DHL with varying delivery times. All parcels must be signed for and a tracking number will be e-mailed to you. The cost will depend on the total weight of your parcel.
TNT Economy Express
Is a road service except for islands where an air service may be used for part of the journey. There are varying delivery times, all parcels must be signed for and a tracking number will be e-mailed to you. The cost will depend on the total weight of your parcel.
Orders to the UK
Orders to UK addresses have a number of options we offer Parcelforce 24 and 48-hour service plus DHL Express and TNT, both of which are next working day services.
Change of Courier
We may, at our discretion, send your order with an alternative courier which could alter the estimated delivery timescale. We may do this due to remote delivery locations, industrial dispute disruptions or any other reason.
Increased security measures have resulted in couriers limiting quantities of liquids on airplanes. As a result, we may, at our discretion, substitute smaller containers of fluids destined for certain destinations, or we may decline an order and refund your money if no suitable alternative exists.
Customs and Import
Duties may be applicable to all parcels and it is up to you as the customer to check any restrictions or charges (including quarantine fees) that are applicable in your country before ordering as we will not be held responsible for these charges. Should you be ordering products for delivery to an EU country, the courier will be the Broker clearing customs on your behalf (some countries do require that you have your own Broker - We advise seeking this information from your local customs). Meaning that you give a mandate of empowerment to the courier delivering your order, such as authorisation to clear the goods through customs on your behalf.
If your goods are returned to us by your selected courier and an attempted delivery has been made (as shown on the courier's website), then we will contact you via e-mail to arrange redelivery, but will have to recharge you for the shipping costs incurred.